What does CX mean? Why do I keep hearing it?
CX stands for Customer Experience. We use the term CX to refer to the interaction between you and your customer over the duration of their relationship with you. The CX movement ha
CX stands for Customer Experience. We use the term CX to refer to the interaction between you and your customer over the duration of their relationship with you. The CX movement ha
In the first of our Women in Broking series, we interview Bridget Headland, founder and director of her own financial brokerage, Vision Money, operating in Darwin and Brisbane. Wha
Our SMART program is unique. You won’t find it anywhere else. We know because we built it. SMART is completely integrated into your lodgement engine — simply process your leads
Switching home loans could help pay down your mortgage sooner, providing you are refinancing for the right reasons and understand what’s involved. Here’s our guide to refinanci
We pride ourselves on being at the cutting edge of industry and regulatory change and take even greater pride in protecting our brokers’ business and reputation by ensuring best
Are you taking full advantage of Broker Fact Find to do the legwork to help you speed up a deal? Broker Fact Find is your online customer tool that lets your customer take care of
But we’re even prouder of what those awards represent: our commitment to our brokers, their business and their customers.
Australian Finance Group Ltd (ASX: AFG) today reported FY26 net profit after tax of $49 million, up 39% on FY25,...
Australian Finance Group Ltd (ASX:AFG) has expanded its AFG Home Loans offering with the launch of AFG Home Loans Bridge,...
At its meeting today, the Reserve Bank of Australia (RBA) has held the cash rate at 4.35%. The Reserve Bank...
Australian Finance Group Ltd (ASX:AFG) brokers lodged just under 39,000 mortgages in the final quarter of FY26, valued at $28.1 billion. This represents AFG’s strongest June...
Australian Finance Group Ltd (ASX:AFG) has expanded its product line, with the introduction of commercial products including SMSF as part...
This step-by-step guide will walk you through the process; from understanding the importance of a strong referral network, to what you need to build one, to assessing potential referrers, to setting up a referral agreement.