What does CX mean? Why do I keep hearing it?
CX stands for Customer Experience. We use the term CX to refer to the interaction between you and your customer over the duration of their relationship with you. The CX movement ha
CX stands for Customer Experience. We use the term CX to refer to the interaction between you and your customer over the duration of their relationship with you. The CX movement ha
In the first of our Women in Broking series, we interview Bridget Headland, founder and director of her own financial brokerage, Vision Money, operating in Darwin and Brisbane. Wha
Our SMART program is unique. You won’t find it anywhere else. We know because we built it. SMART is completely integrated into your lodgement engine — simply process your leads
Switching home loans could help pay down your mortgage sooner, providing you are refinancing for the right reasons and understand what’s involved. Here’s our guide to refinanci
We pride ourselves on being at the cutting edge of industry and regulatory change and take even greater pride in protecting our brokers’ business and reputation by ensuring best
Are you taking full advantage of Broker Fact Find to do the legwork to help you speed up a deal? Broker Fact Find is your online customer tool that lets your customer take care of
But we’re even prouder of what those awards represent: our commitment to our brokers, their business and their customers.
AFG’s Strategic Investment in Capita Finance Group Strengthens Broker Network and Accelerates Growth Australian Finance Group Ltd (ASX: AFG) has...
At its meeting today, the Reserve Bank of Australia (RBA) has increased the cash rate by 0.25%, with the official...
Australian Finance Group Ltd (ASX:AFG) has released its AFG Index for the third quarter of FY26, with AFG brokers lodging...
As widely anticipated, the Reserve Bank of Australia (RBA) has increased the cash rate by 0.25% at today’s meeting, taking...
As widely predicted, the Reserve Bank of Australia (RBA) has increased the cash rate by 0.25% at today’s meeting. The...
This step-by-step guide will walk you through the process; from understanding the importance of a strong referral network, to what you need to build one, to assessing potential referrers, to setting up a referral agreement.