Chief Operating Officer
John is an entrepreneurial leader with over 25 years experience in business operations, strategy and transformation with a strong track record in driving growth, improving business efficiencies, operational leadership, M&A and business innovation.
Prior to joining AFG, John was the Head of Strategy, Transformation & Operations for Optus Business for five years. In this role, John developed strategy, defined & executed the transformation agenda including Information technology and run the business operations.
John has held other GM and Director level roles in IT Services and telecommunications companies and brings broad business experience to AFG. As COO, John is accountable for the leadership of operational functions of AFG, including Marketing, Operations, Client & Broker Services and IT functions. John is passionate about leading a great team in the delivery of the best customer and broker experience.