Regulator activity begins to bite: Mortgage Index – October 2017
AFG’s latest Mortgage Index results released today shows that major structural change in the Australian lending landscape is continuing. “Today’s results paint a very different picture from this time last year,” said AFG CEO David Bailey. “Regulator-led tightening of investor lending has led to a further drop in investor volume and they are now sitting […]
Women in Broking: Michelle Towner, Towner Finance in Western Australia
Following in our Women in Broking series, we interview Michelle Towner, director of Towner Finance, in Perth, WA. What inspired you to pursue a career as a mortgage advisor? There was no one thing that inspired me and to be honest I almost fell into the industry. In 2000 we were buying a property and […]
Interior design on a budget
Mention interior designers and most people think glossy magazines, luxe fit-outs and big bucks. But interior designers are not necessarily expensive, and the right advice from the right style guru could add some panache and pizzazz to your décor for fewer dollars than you think. It’s as much about knowing who to use as it […]
Official cash rate remains unchanged at 1.5%
After a weekend of football excitement, all eyes were on the Reserve Bank of Australia board meeting today where it was decided to once again leave the official cash rate unchanged for the 14th consecutive month. With regulatory changes to investor lending appearing to have taken some heat out of the Sydney property market, in […]
What does CX mean? Why do I keep hearing it?
CX stands for Customer Experience. We use the term CX to refer to the interaction between you and your customer over the duration of their relationship with you. The CX movement has been a catalyst for the redesign of customer processes and interactions to increase customer loyalty, improve relationships and create more true advocates of […]
Women in Broking: Bridget Headland, Vision Money in Queensland
In the first of our Women in Broking series, we interview Bridget Headland, founder and director of her own financial brokerage, Vision Money, operating in Darwin and Brisbane. What inspired you to pursue a career as a mortgage advisor? I worked within the finance industry, a different role to start with and then I was […]
SMARTer integration and automation
Our SMART program is unique. You won’t find it anywhere else. We know because we built it. SMART is completely integrated into your lodgement engine — simply process your leads and applications then any aspects of the SMART program that you’ve chosen to utilise are automatically triggered. That means your leads are reminded of the […]
How to make a smart switch
Switching home loans could help pay down your mortgage sooner, providing you are refinancing for the right reasons and understand what’s involved. Here’s our guide to refinancing to help you make the right move when the time comes. Know the costs Paying 0.5 per cent less per annum on a $250,000 principal-and-interest mortgage will save […]
Compliance training
We pride ourselves on being at the cutting edge of industry and regulatory change and take even greater pride in protecting our brokers’ business and reputation by ensuring best practice in all we do. We are continuously working to integrate and automate compliance as much as possible in our systems. These improvements are there to […]
Broker Fact Find
Are you taking full advantage of Broker Fact Find to do the legwork to help you speed up a deal? Broker Fact Find is your online customer tool that lets your customer take care of the data entry basics at a time and place that suits them. It helps streamline the application and approval process […]