Everyone loves a chat
Live chat can drive higher rates of satisfaction than any other form of customer support1. However, it pays to remember that while customers will excuse a mistake, frustrate them when they have a problem and you’ve lost them forever. We lead you through some golden rules for implementing live chat software on your website. It […]
What’s happening at AFG?
Monthly BBQs at Perth’s Ruah Centre As part of our ongoing commitment to give back to the community, AFG engage in numerous volunteering and charity work throughout the year. From Christmas gift donations through the Kmart wishing tree initiative, and providing female hygiene products and everyday essentials for homeless women via the #itsinthebag campaign, to […]
A world of opportunity
Cracking the export market is becoming easier than ever for SMEs. Take your brand to the world in 2018 with new grants, easy finance and advice from those who’ve done it. In the past year, the federal government has turned its focus to helping launch Australian SMEs on the world stage, with government-backed finance and […]
For 2018’s first announcement RBA has opted to leave the official cash rate on hold at 1.5%
With the new year underway, we’ve come to the first rate news for 2018. I’d like to share today’s rate announcement and the thoughts on why the Reserve Bank of Australia has made this decision. In its first meeting of the year, the Reserve Bank of Australia decided to once again leave the official cash […]
Which way to sell? Auction vs Private Treaty
It’s a perennial question when it comes to real estate: should you sell at auction or via private treaty? Some sellers prefer the predictability of setting a price, while others are prepared to let their property go to the highest bidder. There is no right or wrong and each vendor’s situation is unique. We’ve put […]
Constructive contracts – the paperwork and planning behind your build
You’ve dog-eared magazines, spent countless weekends at display villages and finally made the bold decision to build rather than buy a home. While choosing where and what to build are exciting and giant steps, you might not feel as enthusiastic about the necessary building contracts and approvals. But knowing your legal rights and responsibilities will […]
Don’t bank on it
SMEs are turning away from traditional banks as lending to small businesses becomes big business for a slew of innovative new lenders. Traditional methods of getting a business loan involve patience, piles of paperwork and a few trips to the bank and your accountant. These days, SMEs can apply online and get loans approved within […]
Show me the money
“Flipping” might be the new word on the block but Australians have long been part of the reno revolution. Some are looking for fast returns (the flip), while others are upgrading after being in a home for several years. Whichever your strategy, chances are the goal remains the same: to renovate for profit. Here are […]
The new Facebook algorithm update and what it means for your business
Earlier this month, Mark Zuckerburg, co-founder and CEO of Facebook, announced the latest update to Facebook’s algorithm, which will result in changes to the content that users are presented with on their news feed. Originally intended to be a social platform whereby users can interact and communicate with their friends and family, Facebook more recently […]
Victorians paying more: Mortgage Index – December 2017
AFG (ASX: AFG) has today released the AFG Mortgage Index figures for the final quarter of 2017. As the year drew to a close, Victoria stands out as the state to watch with an increase in average loan size over the past 12 months nearly double the size of the increase in New South Wales. […]